For details of our Professional FAQs please see the Chef Academy FAQ page
What time should I arrive?
Please arrive 15-20 minutes before your course, that’s 09:10-09:15, for a 09:30 start.
What should I wear?
It is crucial that soft shoes with a grip are worn, or you risk not being allowed into the Training Kitchen. Shoes with heals or office shoes are prohibited in the kitchen. Something like a trainer, plimsole or Croc is ideal. Comfortable clothing is best and aprons are provided. We ask that long hair is tied back.
What do I need to bring?
You need bring nothing at all as the course is all-inclusive. Please refer to your Course Details page for further information.
Where can I park?
If you arrive in the morning, the gate to the courtyard will be locked, this does not mean we are closed…..
To find the Main Carpark, take the 1st right in front of the farm buildings (marked by a red gate) and follow the track to the rear.
If you are with us for a day course, we would consider you long stay, therefore please park in a friendly way which, allows full use of the parking areas. We share our parking facilities with another 4 businesses on site, many of which are only short term.
If possible pack into one of the barns (remember to leave space for others to get in as well please!) Once parked there is a passage way that connects the carpark to the courtyard, follow this to reach our entrance!
Overflow parking during the dry summer months can be found in the field opposite the courtyard (to the left). Please be aware of parking up here for long stay whilst the weather is wet!
Short-term parking is in the Courtyard where the entrance to WhitePepper can also be found, please try to avoid parking here if you are with us all day.
When attending an evening course please park in the courtyard, as the rest of the parking areas will be locked down.
What is included in my course?
Please refer to your Course Details page (found in the dropdown menu under Cookery Courses).
What facilities does WhitePepper have on site?
- Open plan contemporary training kitchen
- Demonstration theatre with overhead mirror
- LIVE feed TV monitors capturing the expert demonstrations
- Herb and vegetable garden
- Reception with lockers
- Bespoke dining room
- Outdoor seating area
- Independent cafe located nearby
- Free parking
What level of experience do I need?
Please phone the office on +44 (0) 1202 280050 (Tuesday to Saturday between 9am and 5pm) to discuss any queries.
I have specific dietary requirements (food allergies/illness)
It may be possible to modify the course and ingredients to accommodate dietary requirements but please contact the office, or better still put your request in writing, addressed to [email protected]
There is no guarantee that moderations can be made to course programmes. Approval will be granted on an individual basis.
Please also refer to the relevant section in our Terms and Conditions for further information.
What is the Transfer and Cancellation Policy?
Please refer to the relevant section in our Terms and Conditions.